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Privacy Policy

Last Updated: January 8, 2025

1. Who We Are

 NOWHERE Coaching (operated by Article 19 LLC) is a Florida-based company providing global coaching services. We act as a data controller under GDPR for all personal data processed in connection with our coaching services. We prioritize the privacy and security of our clients' data while delivering professional coaching services worldwide.

2. Data Collection and Processing

2.1 What Data We Collect and Why

We collect and process the following types of information:

Contact Information (name, email, phone number)

Purpose: To communicate with you and schedule coaching sessions

Legal basis: Contract performance

Session Scheduling Details

Purpose: To organize and manage coaching sessions

Legal basis: Contract performance

Coaching Documentation

Purpose: To provide tailored coaching services and track progress

Legal basis: Contract performance

Payment Information

Purpose: To process payments for services

Legal basis: Contract performance and legal obligations

2.2 How We Collect Data

We collect data through:

Direct submission via contact forms, Email communications, Video calls, Calendar, Payment processing systems, Document storage, Forms

2.3 Data Retention

Coaching records: 10 years (as specified in our coaching agreement)

Payment records: 7 years (legal requirement)

Email communications: 10 years

After these periods, data is securely deleted unless required by law.

3. Data Protection and Security

3.1 Technical Measures

Industry-standard encryption for data in transit and at rest

Google Workspace enterprise-grade security

Two-factor authentication mandatory

Regular security updates and monitoring

3.2 Access Controls

Access limited to the business owner only

No third-party access except where necessary for service provision

All access is logged and monitored

3.3 Service Providers

We use the following GDPR-compliant service providers:

Google Workspace (email, document storage)

WISE (payment processing)

WIX (website hosting)

All providers have signed Data Processing Agreements (DPAs).

4. International Data Transfers

4.1 Data Storage and Transfers

Primary business operations: United States

Data storage: Google Workspace infrastructure

International transfers protected by:

Standard Contractual Clauses (SCCs)

Google Workspace's GDPR compliance framework

4.2 Legal Basis for Processing

We process data under the following GDPR legal bases:

Contract performance (Article 6(1)(b))

Legal obligations (Article 6(1)(c))

Legitimate interests (Article 6(1)(f))

Explicit consent where required

5. Your Rights and How to Exercise Them

5.1 Your Rights

You have the right to:

Access your personal data

Request corrections

Request deletion

Data portability

Withdraw consent

Lodge complaints with supervisory authorities

5.2 How to Exercise Your Rights

Email: admin@now-here.coach

Response time: Within one month

Identification required: We may need to verify your identity

No fee charged (except for manifestly unfounded or excessive requests)

5.3 Limitations

Certain data may not be deleted if required for legal obligations

Access to third-party data may be restricted

Requests affecting others' privacy may be limited

6. Website and Cookies

6.1 Cookie Usage

We use two types of cookies on our website:

​

Essential Cookies (Required)

 Purpose: Enable core website functionality

Usage: Power our booking system, Enable contact form submissions, Maintain basic security

 These cookies are strictly necessary and cannot be disabled

 

Analytics Cookies (Optional)

 Purpose: Basic website analytics

Usage: Basic website analytics through Wix's built-in analytics system, Track general visitor patterns, Measure website effectiveness

 

These cookies are optional and can be disabled

No personal information is collected through analytics

Data is anonymized and used only for website improvement

6.2 Managing Cookie Preferences

You can accept or decline optional cookies via our cookie banner

Browser settings can be used to manage or delete cookies

Declining optional cookies won't affect core website functionality

Essential cookies cannot be disabled as they are required for website operation

6.3 Cookie Retention

Essential cookies: Deleted when you close your browser

Analytics cookies: Stored for up to 12 months

You can clear cookies anytime through your browser settings

6.4 Website Forms

When you submit forms on our website:

Data is encrypted in transit

Stored securely in our systems

Used only for the purpose specified on the form

7. Special Categories of Data

We do not routinely collect or process special categories of personal data.

If coaching sessions reveal sensitive information:

It is treated with strict confidentiality

Stored securely with enhanced protection

Processed only with explicit consent or as legally permitted

8. Data Breaches

In the unlikely event of a data breach:

We will notify affected individuals within 72 hours

Provide details of the breach and mitigation measures

Report to relevant supervisory authorities if required

9. Contact Information

For privacy-related inquiries:

Email: admin@now-here.coach

Address: Article 19 LLC, 3833 Powerline Road, Suite 101, Fort Lauderdale, FL 33309

Response time: Within 2 business days

10. Updates to This Policy

We review this policy annually and update it as needed.

Material changes will be communicated directly to active clients.

Last reviewed: January 17, 2025

Next scheduled review: January 17, 2026

Privacy Policy

 Last Updated: March 7, 2025 

1. Who we are

NoWhere Coaching (operated by Article 19 LLC) is a Florida-based company providing global coaching services. We act as a data controller under GDPR for all personal data processed in connection with our coaching services. We prioritize the privacy and security of our clients' data while delivering professional coaching services worldwide.

2. Data Collection and Processing

2.1 What Data We Collect and Why 

We collect and process the following types of information: 

​

Contact Information (name, email, phone number) 

  • Purpose: To communicate with you and schedule coaching sessions 

  • Legal basis: Contract performance 

 

Session Scheduling Details

  • Purpose: To organize and manage coaching sessions 

  • Legal basis: Contract performance

​

Coaching Documentation

  • Purpose: To provide tailored coaching services and track progress 

  • Legal basis: Contract performance 

​

Payment Information

  • Purpose: To process payments for services 

  • Legal basis: Contract performance and legal obligations 

​

Website Interaction Data

  • Purpose: Improve website functionality and user experience 

  • Collected through four cookie categories: 

    • Essential Cookies: Required for basic website operation 

    • Marketing Cookies: Anonymized content personalization 

    • Functional Cookies: Enhance user experience 

    • Analytics Cookies: Website performance insights 

  • Legal basis: Legitimate interest and user consent 

2.2 How We Collect Data

We collect data through:

  • Direct submission via contact forms 

  • Email communications 

  • Video calls 

  • Calendar 

  • Payment processing systems 

  • Document storage 

  • Forms

2.3 Data Retention

  • Coaching records: 10 years (as specified in our coaching agreement) 

  • Payment records: 7 years (legal requirement) 

  • Email communications: 10 years

After these periods, data is securely deleted unless required by law. 

3. Data Protection and Security

3.1 Technical Measures

  • Industry-standard encryption for data in transit and at rest 

  • Google Workspace enterprise-grade security 

  • Two-factor authentication mandatory 

  • Regular security updates and monitoring 

3.2 Access Controls

  • Access limited to the business owner only 

  • No third-party access except where necessary for service provision 

  • All access is logged and monitored 

3.3 Service Providers

We use the following GDPR-compliant service providers:

  • Google Workspace (email, document storage) 

  • WISE (payment processing) 

  • WIX (website hosting) 

All providers have signed Data Processing Agreements (DPAs).

4. International Data Transfers

4.1 Data Storage and Transfers

  • Primary business operations: United States 

  • Data storage: Google Workspace infrastructure 

  • International transfers protected by: 

    • Standard Contractual Clauses (SCCs) 

    • Google Workspace's GDPR compliance framework 

4.2 Legal Basis for Processing

We process data under the following GDPR legal bases: 

  • Contract performance (Article 6(1)(b)) 

  • Legal obligations (Article 6(1)(c)) 

  • Legitimate interests (Article 6(1)(f)) 

  • Explicit consent where required 

5. Your Rights and How to Exercise Them

5.1 Your Rights

You have the right to: 

  • Access your personal data 

  • Request corrections 

  • Request deletion 

  • Data portability 

  • Withdraw consent 

  • Lodge complaints with supervisory authorities 

5.2 How to Exercise Your Rights

  • Email: admin@now-here.coach 

  • Response time: Within one month 

  • Identification required: We may need to verify your identity 

  • No fee charged (except for manifestly unfounded or excessive requests)

5.3 Limitations

  • Certain data may not be deleted if required for legal obligations 

  • Access to third-party data may be restricted 

  • Requests affecting others' privacy may be limited

6. Website and Cookies

6.1 Cookie Usage

We use two types of cookies on our website:

Essential Cookies (Required)

Purpose: Enable core website functionality

Usage: 

  • Power our booking system 

  • Enable contact form submissions 

  • Maintain basic security 

These cookies are strictly necessary and cannot be disabled

Marketing Cookies (Optional)

Purpose:

  • Track marketing campaign effectiveness 

  • Deliver personalized content 

  • Adapt advertisements anonymously 

Functional Cookies (Optional)

Purpose: Enhance website features 

  • Save user preferences 

  • Remember form data 

  • Provide personalized experience

Analytics Cookies (Optional)

Purpose: Basic website analytics 

Usage: 

  • Basic website analytics through Wix's built-in analytics system 

  • Track general visitor patterns 

  • Measure website effectiveness 

 

Users can manage these cookies through our cookie consent banner, with the ability to: 

  • Accept all cookies 

  • Reject optional cookies 

  • Customize cookie preferences 

6.2 Managing Cookie Preferences

​

6.2.1 Consent Mechanism

  • Consent is collected via an interactive cookie banner on first website visit

  • Users can:

    • Accept all cookies

    • Reject optional cookies

    • Customize cookie preferences by type

  • Consent can be modified at any time 

6.2.2 Accessing Cookie Settings

Users can manage cookie preferences through:

  • Initial cookie banner on first visit

  • "Privacy" link in the bottom right corner of the page

  • Browser settings

  • Contacting admin@now-here.coach 

6.2.3 Cookie Preference Options 

1. Essential Cookies (Always Active)

  • Cannot be disabled

  • Critical for website functionality 

 

2. Optional Cookies

  • Marketing Cookies

  • Functional Cookies

  • Analytics Cookies

    • Can be individually enabled or disabled 

6.2.4 Consent Withdrawal

  • Users can withdraw consent at any time

  • Changing preferences does not affect essential cookies

  • No negative consequences for limiting cookie usage 

6.3 Cookie Retention

Essential cookies: Deleted when you close your browser 

Analytics cookies: Stored for up to 12 months 

You can clear cookies anytime through your browser settings 

6.4 Website Forms

When you submit forms on our website: 

  • Data is encrypted in transit 

  • Stored securely in our systems 

  • Used only for the purpose specified on the form 

6.2 Managing Cookie Preferences

6.2.1 Consent Mechanism

  • Consent is collected via an interactive cookie banner on first website visit

  • Users can:

    • Accept all cookies

    • Reject optional cookies

    • Customize cookie preferences by type

  • Consent can be modified at any time 

6.2.2 Accessing Cookie Settings

Users can manage cookie preferences through:

  • Initial cookie banner on first visit

  • "Privacy" link in the bottom right corner of the page

  • Browser settings

  • Contacting admin@now-here.coach 

6.2.3 Cookie Preference Options 

1. Essential Cookies (Always Active)

  • Cannot be disabled

  • Critical for website functionality 

 

2. Optional Cookies

  • Marketing Cookies

  • Functional Cookies

  • Analytics Cookies

    • Can be individually enabled or disabled 

6.2.4 Consent Withdrawal

  • Users can withdraw consent at any time

  • Changing preferences does not affect essential cookies

  • No negative consequences for limiting cookie usage 

6.3 Cookie Retention

Essential cookies: Deleted when you close your browser 

Analytics cookies: Stored for up to 12 months 

You can clear cookies anytime through your browser settings 

6.4 Website Forms

When you submit forms on our website: 

  • Data is encrypted in transit 

  • Stored securely in our systems 

  • Used only for the purpose specified on the form 

7. Special Categories of Data

We do not routinely collect or process special categories of personal data. If coaching sessions reveal sensitive information: 

  • It is treated with strict confidentiality 

  • Stored securely with enhanced protection 

  • Processed only with explicit consent or as legally permitted 

8. Data Breaches

In the unlikely event of a data breach: 

  • We will notify affected individuals within 72 hours 

  • Provide details of the breach and mitigation measures 

  • Report to relevant supervisory authorities if required 

9. Contact Information

For privacy-related inquiries: 

  • Email: admin@now-here.coach 

  • Address: Article 19 LLC, 3833 Powerline Road, Suite 101, Fort Lauderdale, FL 33309 

  • Response time: Within 2 business days

10. Updates to This Policy

We review this policy annually and update it as needed.

Material changes will be communicated directly to active clients.

​

Last reviewed: March 7, 2025 

Next scheduled review: March 7, 2026

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